Terms & Conditions

Shipping and Delivery

FRIO products are shipped through the United States Postal Service- Please allow 3 to 5 business days for delivery. Portion Plates Products shipped FEDEX ground- Please allow 5 to 7 business days for delivery.

Return Policy

Item must be returned within: 7 Days

Return policy details:
Exchange or refund- We will exchange a product if found defective for a like replacement. Must notify us within 7 days of receipt of product. 

Refund will be given minus shipping if returned in unused, new condition. Customer must pay for return shipping to us.

Cancellations- Orders are normally shipped within 24 hrs. To cancel your order we need to receive an e-mail before this time period is up stating that you would like to cancel your order.